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Posts tagged employees
Why Driving the Work World’s ‘Great Transformation’ Could Actually Be Fun and Games

The study included client-facing employees in 24 offices, and over the course of the two years it was shown that gamified training increased fees collected by participating offices by more than 25%. Additionally, the number of clients for these participants rose by up to 16%, and opportunities from new clients rose by as much as 22% - showcasing how much fun and games can augment a workplace's success.

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Could AI-powered gamification change the way we work?

Even where employee involvement is necessary, AI is there again to drive decision-based or predictive-routing algorithms of customer interactions, expediting the engagement journey for customers. This is why gamification has come to the forefront not just as a gimmick, but as a way to ensure that regardless of the business objective, employees engage with it.

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Why Does Gamification Improve Engagement? Here’s What The Psychology Science Says

Gamification has proven to be effective in increasing employees ' motivation. Gamification boosts users' perceived abilities by simplifying difficult activities or hurdles through practice or by reducing the activation threshold of the intended behavior like Adobe Captivate Prime does.

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How to stop gamification from becoming a horror story

Employees outside of the sector are still more likely to encounter gamification as a consumer through reward cards or virtual chatbots, than in the workplace. Workplace gamification is supposed to be enjoyable for its participants, with many firms using it as an employee retention tactic amid the so-called Great Resignation.

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Popularity of 'gamified' apps raises new legal issues, student researchers warn

Whatever the reasons for the exceptionally high turnover rates in today's employment market, I submit that companies were likely going to find it challenging to recruit and maintain skilled employees as the 2010s became the 2020s. Most savvy business owners know that lip service in a mission statement won't convert to real employee retention and engagement.

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