How 'gamification' can help boost employee engagement
How 'gamification' can help boost employee engagement
How 'gamification' can help boost employee engagement
By Jack Campbell
February 20, 2026
Summary
The article explains how gamified, interactive learning can strengthen employee engagement, workplace culture, and measurable business outcomes. Milou Carolei of Kahoot argues that Gen Z and Gen Alpha expect personalized, digital-first learning experiences, making static presentations and one-way training increasingly ineffective. She emphasizes that gamification is not only for younger workers; it can energize employees across generations, languages, cultures, and learning styles. Interactive formats improve participation, knowledge retention, and skill application, especially in high-risk industries. Rather than measuring course completion alone, HR leaders should connect learning programs to outcomes such as safety, customer satisfaction, quality, retention, productivity, culture, and performance.
Reference
Campbell, J. (2026, February 20). How 'gamification' can help boost employee engagement. Human Resources Director. https://www.hcamag.com/au/specialisation/employee-engagement/how-gamification-can-help-boost-employee-engagement/565975