The Use of Gamification in the Knowledge Management Practices

The Use of Gamification in the Knowledge Management Practices

The Use of Gamification in the Knowledge Management Practices

Prasheenaa Jeyaranjan, Rukshan Alexander

Abstract

"This study develops a new conceptual model through an extensive review of pre-vious literature and explains how gamification artifacts such as points rewarding is inducing intrinsic motivation and how those motivational factors like knowledge self- efficacy and playfulness are influencing the employees’ knowledge sharing attitudes, through which the intentions are shaped. The Theory of Reasoned Action and the Motivational Affordances Perspective (MAP) model are used to explain the mediation effect of intrinsic motivation on the relationship between the gamification artifact and employees’ attitudes towards knowledge sharing. This study also focuses on identify- ing the factors that improve the predictability of attitudes towards knowledge sharing. In a managerial context, this study helps practitioners recognize the importance of devising strategies and creative ideas to include and advance the features of gamifi-cation artifacts in their gamification systems to enhance their intrinsic motivation and drive an inner change in employees to share knowledge with others."

Reference

Jeyaranjan, P., & Alexander, R. (2023). The use of gamification in the knowledge management practices. Retrieved from https://www.researchgate.net/publication/372466188_The_use_of_gamification_in_the_knowledge_management_practices

Keywords

Gamification, Gamification artifacts, Intrinsic motivation