This episode of Experience Points features transformative design expert Meghan Gardner, who shares how gamification can create emotionally engaging, healing, and educational experiences. Meghan explains how structured play and role-playing; using techniques like “alibi” and safety signals—help learners explore tough topics while feeling safe and in control. She highlights the importance of session zero and post-game debriefs in turning gameplay into meaningful, lasting transformation. Meghan also unpacks how emotional engagement boosts memory and behavior change, sharing a moving example of a game that led young adults to initiate real-life end-of-life conversations with their families. Drawing on her work with the Smithsonian, Royal Caribbean, and Harvard, Meghan offers practical strategies for educators and designers looking to use games as tools for empathy, connection, and growth.
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